Frequently Asked Questions

Everything you need to know about your best night's sleep.

What makes Flo Mattress different from other foam mattresses?

Flo Mattresses are engineered with our proprietary 3D Air-Flow technology and high-resilience foam that provides superior pressure relief while ensuring the mattress doesn't trap body heat.

How long does shipping take and is it free?

We offer free shipping across the country. Most orders are processed within 24 hours and typically arrive at your doorstep within 5 to 7 business days.

What is the 100-night trial policy?

We want you to love your mattress. You can try any Flo Mattress in your home for 100 nights. If you're not completely satisfied, we will pick it up and provide a full refund.

Does the mattress come with a warranty?

Yes, every Flo Mattress comes with a 10-year limited warranty that covers manufacturing defects and structural flaws, giving you long-term peace of mind.

How is the mattress delivered?

Your mattress is vacuum-sealed and rolled into a compact box. This 'Bed-in-a-Box' setup makes it easy to move through narrow hallways and expands to its full size within hours of unboxing.

What payment methods do you accept?

We accept all major credit and debit cards, net banking, and popular digital wallets. We also offer No-Cost EMI options to make your purchase more affordable.